Horst Schulze
Former President & COO ,
The Ritz-Carlton
A legendary figure in hospitality, revolutionized service standards at The Ritz-Carlton and earned two Malcolm Baldrige Awards. His career spans over 65 years, including founding The Capella Hotel Group and receiving numerous accolades. Schulze now consults across industries and recently authored a book on excellence.
Sessions
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21-Nov-2024Die Hotel Vision Stage in Zusammenarbeit mit HotelPartner Revenue Management & ReGuest ist die erste BühneWas braucht ein Hotelbetrieb, um in einem wettbewerbsintensiven Markt zu überleben?