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Bookboost
Bookboost is the Hospitality Experience Platform built specifically for mid-market hotel groups across Europe.
At its core sits a hospitality-native Customer Data Platform (CDP) that unifies every guest profile across PMS, OTAs, messaging, booking engine, and surveys, in real time, using Match & Relate identity resolution.
That unified profile then powers four activation surfaces: a B2C hospitality CRM (Journeys for automated guest lifecycle communications, Broadcasts for campaign marketing, plus the Guest App and Guest App Builder for an in-stay digital experience), the Unified Inbox where the Inbox AI Agent drafts replies, triages, and resolves tickets across every guest channel, and Insights, an AI-powered analytics layer where anyone on the team can ask questions in plain language and get back charts, tables, and written summaries.
The whole platform is built so that hotel teams, not data scientists, can run it. No EUR 100K implementation, no developer team required.
While guest relations thrive, customers see their CLTV go up 80%,8-9x higher campaign conversion with multi-channel vs. email-only, up to 92% of repetitive guest questions automated, and around two hours saved per employee per day. Used by mid-market hotel groups across DACH, the Nordics, BeNeLux, and the UK & Ireland.
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