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Guest Connect
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Sweeply Guest Connect turns every guest request into action. Guests reach it through a link, a QR code in the room, or your existing guest app. No installation, no account, no training: it works on any device, in any browser, in 30+ languages.
From check-in to check-out, guests decide how their stay is managed. They set their cleaning schedule day by day, request extra towels or amenities in seconds, and report issues directly with a description. Every preference is captured and visible to your team in real time.
On the operations side, nothing needs a manual handoff. Requests land directly in Sweeply, housekeeping schedules update instantly, and staff are notified and assigned without anyone touching a keyboard. Every interaction is tracked in one place, so nothing falls through.
The quiet bonus is sustainability: every skipped cleaning means less water, fewer chemicals, and fewer staff hours in occupied rooms, with opt-out data you can use in your green certification reporting.
Key features:
- Access via link, QR code, or your existing guest app: no installation, no account
- Works on any device and browser, in 30+ languages
- Self-service cleaning schedule, set by the guest day by day
- On-demand requests: towels, amenities, anything, sent straight to staff
- Guest-reported maintenance issues with descriptions
- Automatic task creation, routing, and staff assignment
- Housekeeping schedules that update instantly on guest changes
- Every interaction logged and tracked in one place
- Fewer front desk calls and walk-ups
- Opt-out tracking for sustainability and green certification reporting
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