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*Please note that the Operations team for IH Munich are English speaking. All forms completed for the Operations team must be completed in English. If you have any difficulty in doing this, please contact the Organisers and we will find an alternative solution.
For the below information in German, please Click here / Die folgenden Informationen auf Deutsch finden Sie hier
Admission Policy
The organisers have a zero-tolerance policy towards:
- Sexual and gender-based violence
- Discrimination, harassment, or any form of violent behaviour
- Abuse of power
- The use of excessive force
All attendees, staff, contractors, and participants are expected to uphold these standards at all times. This policy applies throughout the entire event period, including build-up, open days, and breakdown.
We are committed to providing a safe, respectful, and inclusive environment for everyone. If you experience or witness any behaviour that breaches this policy, please report it to the organisers’ office immediately so it can be addressed promptly and appropriately.
Further details can be found here
Alcohol Consumption & Smoking
The consumption of alcohol within the halls during build-up and breakdown is not permitted.
If you intend to serve alcohol as hospitality or as samples, please see the information under ‘Catering – Stand Hospitality’ and ‘Catering – Sampling’.
Smoking is prohibited within the halls at all times.
Badges & Passes
No one will be allowed access to the halls without registering, whether exhibitor, contractor or visitor. This applies at each point of entry to the venue.
• Exhibitor badges
You can register for exhibitor badges using the link on the homepage of your exhibitor hub.
Once registered you will receive an email containing your badge. Please print your badge out in advance and bring to the event.
Exhibitor badges give exhibitors free access to the exhibition halls during build-up, open and breakdown periods.
Remember to order badges for any temporary staff you are employing to work on your stand.
• Build-up & breakdown e-badges (contractor passes)
Build-up & breakdown e-badges are valid only for the build-up and breakdown periods and all stand contractors and their staff will need to register for an e-badge in order to access the exhibition hall during these time.
Click here to register for your e-badges and please ensure all those coming onsite have access to this link.
Banking Facilities
The closest ATM is located in the following locations:
Euronet ATM (450 m - 6 min. walk)
Lilienthalallee 29, 80939 Munich
ICCash ATM (850 m - 12 min. walk)
Georg-Wopfner-Straße 62, 80939 Munich
Sparda-Bank branch Freimann (1 km - 15 min. walk)
Völckerstraße 5, 80939 Munich
Breakdown Procedures
Breakdown Period
- Thursday 17 September 1730 – 2200 hrs
- Friday 18 September 0800 – 1600 hrs
Vehicles
A CASH deposit of €100 has to be made by each vehicle when you enter the delivery zone (cashier truck entrance) – please click here to see the location of this on a map. This is for build-up only.
Please note that depending on the type of vehicle, the time you are allocated varies:
- Vans / car with trailer – 2 hours
- Trucks – 3 hours
Please note that as there is limited space in the delivery zone, passenger cars are directed to the underground car park by MOC staff. From there, passenger cars have access to the hall via the goods lift.
Please click here to see the location of the lift to the underground car park in relation to the hall.
General Information
- The exhibition closes at 1700hrs on Thursday 17 September and the hall will remain open until 2200hrs. Contractors will not be allowed onto the exhibition floor until all visitors have cleared the building and it is safe for breakdown to commence (approx. 1730hrs).
- Under no circumstances are exhibitors permitted to remove any goods from their stand or commence breaking down their stand before the Exhibition closes.
- Shell scheme exhibitors must remove all product, graphics and furniture by 2200hrs on Thursday 17 September in order to facilitate the dismantling of the stands. If for any reason it is not possible for you to clear your stand by this time, please contact the organisers to discuss the possibility of storing goods overnight.
- Do not bring vehicles to the hall until goods are packed and ready to load.
- Power supplies to stands will be switched off 15 minutes after the close of the Exhibition unless an extension is specifically requested. Please contact the organisers directly before show build-up if you require your electrics to remain on.
- Trolleys must not be used inside the hall until all visitors have cleared the building.
- We recommend that you do not leave your stand or any items unattended during the breakdown period as this is a “high risk” time for security. If possible, work in pairs, to avoid this. All portable exhibits, valuable items and any graphics or artwork required for future use should be removed from the hall as soon as possible.
- Exhibitors are encouraged to take anything valuable with them. Exhibitors who leave any exhibits or valuables on their stand during the first night of breakdown are strongly advised to arrange for a security guard to man their stand until the exhibits and valuables are removed from the hall.
- Security will be in operation in the hall, but exhibitors and their staff are advised to take every precaution in safeguarding their exhibits and other valuables at all times during the breakdown.
- Exhibitors are reminded that although the Organisers take every precaution to ensure the safety of the Exhibition, the Organisers, the venue nor any of their contractors can take responsibility for losses or damage that occur during the breakdown period.
Car Parking
All information you need on travel and parking is available here:
https://messe-muenchen.de/en/meta/getting-there/moc/
Parking starts at €3 / hour, up to a maximum daily rate of €16 in the underground car park.
Exhibitors can order long-term parking permits for the underground car park (16.00 €/ day incl. VAT) via the exhibitor shop. For each ordered long-term parking ticket a QR code will be sent by email; with this
QR code, you can issue your parking ticket onsite when you first enter the parking garage.
There are approx. 1,500 pay-parking spaces available on two parking levels (1st and 2nd underground floors) at the MOC – Event Center Messe München. Parking spaces for people with disabilities are located by the stairways of the respective parking zones. A map showing these parking zones can be found here
The underground parking ceiling height is 2.20 m.
Messe München's e-charging concept includes a total of four charging stations at the MOC underground parking garage. They are located on the 1st and 2nd underground levels, each near the exit, and can be used either with a charging card or using a QR code.
Please note that in 2012, an environmental zone was introduced for the Munich city center, allowing only cars with a green sticker to drive in. Advisory: as of February 2023, the environmental zone and the diesel driving ban in Munich will be tightened. For more information on the subject, click here.
Catering Outlets
During the show open days there will be catering outlets open at the MOC serving a range of food and drink options. Further details on opening times will be added closer to the event.
In addition, there are a wide range of cafes and restaurants within walking distance of the exhibition hall.
Catering – Stand Hospitality
Exhibitors are not permitted to sell food or drink from their stands.
We advise exhibitors wishing to provide hospitality on their stand to obtain the food and drink from the venue official caterers, Käfer Service GmbH.
Käfer are able to provide a range of items for exhibitors to order. If you have specific catering requirements or wish to book stand hospitality, order by contacting Käfer directly;
CATERING
Käfer Service GmbH
MOC Gastronomie
Lilienthalallee 40 | 80939 München | Germany
E: moc.catering@feinkost-kaefer.de
W: https://moc.feinkost-kaefer.de/en/start.php
To order - login to your MOC Exhibitor Shop
Alternatively exhibitors are permitted to provide non-alcoholic drinks and prepared food. The service of alcoholic beverages as hospitality (non-sample sized) is subject to authorisation. Please contact the Organisers for further information.
Catering Sampling
Sampling rules apply to Exhibitors whose main product is food or drink, or equipment to make certain food or drinks.
If you intend to offer visitors the opportunity to sample your products, please complete the compulsory Health & Safety Declaration Form indicating ‘yes’ to sampling and/ or ‘yes’ to alcohol sampling (if applicable). On this form you will be asked what food/ drink you intend to sample, please provide this information in order for us to send you specific information and regulations in relation to your sampling activity.
Once submitted the Organisers will review this information and confirm if additional information is required in order for them to approve this activity.
Exhibitors may give away tasting samples of their products subject to the following conditions, no larger than:
| Soft and Hot Drinks | 50ml (5cl) |
| Beer/Cider or Similar | 75ml (7.5cl) |
| Unwrapped Food | “bite size” portions |
| Individually wrapped items | “bite size” portions |
| Alcoholic Drinks: | |
| Spirits or Similar | 20ml (2cl) |
| Wine/ Champagne or similar | 50ml (5cl) |
In addition, the following conditions apply:
- Cooking is not permitted at the show
- All sampling must be contained within the stand
- You will need to make sure that your stand staff comply with the Food Safety Requirements and EU General Food Law governing the handling and sampling of food/ drink product.
- Allergen Requirement - allergen information specific to the food/drink being sampled must be available on the stand upon demand.
Click here for an Allergen Information Template
Click here for information on Allergens
Click here for the Official European Commission website on Allergen Guidance for Food Businesses
Alcohol Sampling Information
You can only supply samples of alcohol that are your own product or that of a stand sharer. In compliance with current legislation, serving of alcohol as samples must comply with the restricted measurements and maximum quantities per person as outlined on the Health and Safety Declaration form.
All stand holders serving/ sampling alcohol must notify the Organisers by indicating ‘Yes’ to Alcohol Sampling on the compulsory Health & Safety Declaration form. Please take note of the restrictions and conditions on the form which must be strictly adhered to.
Children
Children under the age of 16 are not allowed into the exhibition hall during build-up or breakdown. There are no exceptions to this rule.
As a business to business trade event no visitors under the age of 18 will be admitted to the event during show open. If you are asked and not able to show proof of age you will not be permitted entry to the show.
Cleaning/ Waste Disposal
All gangways and common areas within the exhibition hall will be cleaned overnight.
Exhibitors and their Contractor are responsible for removing and disposing of excessive waste from the exhibition hall. Waste materials (e.g. Carpet, carpet tape, construction materials, flooring, furniture, food waste and pallets) must not be abandoned onsite.
All waste, except small quantities of general litter, produced by your stand must be removed from the venue at the end of the end of the event. Any costs incurred for the disposal of any large items, such as boxes of literature, carpet and stand fitting materials will be passed to you or your contractor.
Stand Cleaning
Only shell scheme exhibitors have a basic cleaning service included in their package, stands will be swept or vacuumed overnight. Should space only exhibitors wish for their stands to be cleaned then please order this via the MOC Exhibitor Shop or contact the following:
Cleaning excludes the wiping down of shelves, cabinets, exhibits, seating and any other surfaces. Please note the cleaners do not mop floors. Please contact MOC directly if you have any special cleaning requirements, such as window/glass cleaning or scrubbing of vinyl floors.
If you have a locked area on the stand e.g. An office or kitchen – that requires overnight cleaning, please leave a duplicate key in the organisers office that will be retained for the duration of the show.
Cloakroom
The cloakroom is located in the hall 1 foyer. Payments can be made via cash or card. It will be operational during show days at the following times:
Wednesday 16 September 08:00 – 19:30
Thursday 17 September 08:00 – 17:30
The costs for the cloakroom are €2.00 per item.
Code of Practice
During the open period please ensure your stand is manned throughout the day and all exhibits remain on display during the published open hours. In order that no discourtesy is shown to last minute visitors, we ask that no dismantling of any displays or exhibits commences before 1700hrs on Thursday 17 September
Delivery of Goods
Please ensure that a representative of your company is onsite to receive and sign for deliveries. The organisers or MOC Munich are unable to sign for goods on your behalf and will not take responsibility for exhibitor deliveries. This is particularly relevant if you should decide to use a courier to deliver goods, who will often not leave them unless they have a signature.
If any deliveries arrive before the first day of tenancy, Monday 14 September at 08:00, they will be turned away and may not be re-delivered in time for the show open.
If you are making large deliveries during the open days of the exhibition, these can only be made between 08:00 -09:00 before the exhibition opens. Hand carriable items can be delivered any time.
Delivery of Goods – Vehicle Access
There is a delivery zone at the back of Hall 1 and 2 which is exclusively for trucks during build and breakdown.
Entry to the delivery zone is at the south entrance. The delivery zone is located indoors, directly connected to the back of the halls. Our dedicated delivery zone is behind halls 1+2 (sprinter/trucks should drive through the delivery zone until they are in the right “sector” behind the event halls and loading/unload there.
Access to the delivery zone is controlled by the MOC Munich who operate a deposit system.
- Trucks are allocated 3 hours to unload and vacate the delivery zone.
- Vans and cars with trailers are allocated 2 hours to unload and vacate the delivery zone.
Vans and cars (less than 2.2m high) can use the underground parking garage to delivery goods to Hall 1 and 2 via the elevator.
Delivery of Goods – Freight Forwarding
Exhibitors, especially (but not limited to) those with goods coming from overseas, are strongly advised to use the services of our official freight forwarding company, see contact details below.
DSV offer a door-to-door service, collecting your exhibits/ stand material from your premises anywhere in the world for direct delivery to your stand. They are also the only contractor who can provide forklift services in the hall.
DSV can also arrange, under cover of a special customs bond, for exhibits to enter the country without deposit of duty.
DSV Fairs & Events GmbH
Lilienthalallee 40
Room 0 031
80939 Munich, Germany
Mr. Achilleas Stefanis
Tel.: +49 89 / 324 11 25
E-Mail: moc.shop@messe-muenchen.de
During build-up and breakdown a DSV desk will be located in the loading area behind Hall 3 and will be manned from 0800-1800hrs.
All exhibits and materials must be delivered carriage paid to the exhibitor at the stand. The goods should be clearly marked with your company name, stand number and a contact/ mobile number in case of any issues:
Attn: (your company name and stand number)
Independent Hotel Show Munich
Hall 1 and 2
MOC Event Centre Messe München
Lilienthalallee 40,
80939 München,
Germany
(contact/ mobile number)
Dilapidations / Damage to Hall
Please remember that you are responsible for making good any damage caused to the fabric of the exhibition buildings – by you, your agents or contractors. It is in your own interest to satisfy yourself as to the condition of your stand site before the building of your stand and after its clearance.
Disabled Access
The MOC – Event Center Messe München is equipped with wheelchair-accessible passenger elevators and the exhibition area is barrier-free.
There are dedicated parking spaces for people with disabilities located right next to the stairways/elevator of the respective parking zones.
There is a separate toilet for disabled visitors at the back of the exhibition hall. And there are also toilets for disabled visitors in the WC facilities in the foyer.
Discrimination
The meaning of ‘disability’ is ‘a person that 'has a physical or mental impairment which has a ‘substantial’ and ‘long-term’ negative effect on your ability to do normal daily activities.’
Discrimination is when a person with a disability is treated less favourably than others would be treated and that this treatment in question relates directly to their disability and it cannot be justified. Please note that it is unlawful to discriminate against a disabled person in refusing to provide, or deliberately not providing, to the disabled person any service which is offered or provided to other non-disabled persons. This also relates to the standard of service which is provided to the disabled person or the manner in which it is given.
Stands must be designed in a way as to not discriminate against disabled visitors; this would include, among other things, access to displays, literature, hospitality areas and meeting rooms.
For further information and guidance on discrimination and the Equal Treatment Law, please click here.
Event Support Team (EST)
You will have onsite support from a dedicated member of the Montgomery Events team for your area of the floor who will make themselves known to you on Tuesday 15 September. The EST are there to help you in any way they can. Alternatively, you can contact the Organisers Office directly during hall open hours if you require assistance. The number is coming soon.
Filming
If you arrange for any filming on your stand, you must inform the Organisers as there are regulations which will need to be followed.
First Aid
The nearest first aid post is located in foyer 1,(A001). This is clearly signed posted onsite. The contact number is +49 89 32353 500.
Floor Loading
The maximum permissible load-bearing capacity of the floors in all halls is 1.5 t/m2 (15 kN/m2). A total truck weight of up to 18 t (180 kN) is allowed. The maximum permissible fork-lift load is 7.5 t (75 kN).
Gangways
Emergency gangways will be in operation during the build-up and breakdown of the exhibition. These must remain completely clear at all times. A detailed plan of which gangways are affected are shown on the site locations plan.
During the open period under no circumstances should any part of your stand, furniture, or exhibits etc. project beyond the boundary of your stand. Exhibitors should only work within the confines of their stand. Doors or windows must not open outwards onto a gangway.
The exhibitor should not engage in any activity or employ any person or device that tends to create unreasonable congestion in the gangways in the opinion of the organisers.
Hanging Signs/ Rigging
Due to low ceiling heights, rigging of advertising banners or stand construction are NOT ALLOWED under any circumstances. If you require rigging, please contact the organisers with your plan for authorisation.
Insurance
Stand contracts with Montgomery Group require all exhibitors to have a minimum level of insurance cover of £5 million (or equivalent) in order to participate at the show.
Exhibitors who do not currently have the required cover may wish to buy insurance from Allianz who are venue recommended. Exhibitors without cover are under no obligation to purchase the required cover in this way and we are not recommending you use Allianz.
If you wish to purchase insurance through Allianz, you can book this via the MOC Exhibitor Shop.
If you have any questions, please contact:
Please note that, as the main contracted stand-holder, you are responsible for any loss, damages, claims, etc arising out of your stand and the activities of any stand-sharers at the exhibition.
If there are other companies sharing your stand, it is in your interest to ensure that they too hold adequate insurance cover.
Lead Scanners
As an exhibitor at a Montgomery Group event, you will have access to a show app that allows you and your team to scan, store, and export lead data.
If you have any questions or require any assistance with this, please contact independenthotelshowmunich@montgomerygroup.com.
Lost Property Any lost property found should be deposited to the organiser’s office in the first instance. Please contact the organisers if you have lost an item or find a lost item at the exhibition.
Music Licences
If you intend to play pre-recorded background music or have live music on your stand during the course of the exhibition, you are required by law to obtain music licenses.
The permission of GEMA, Gesellschaft für musikalische Aufführungs- und mechanische Vervielfältigungsrechte (Musical Performance and Mechanical Reproduction Copyright Watchdog)—must be obtained if music is to be reproduced on an exhibition stand.
GEMA
11506 Berlin, Germany
Tel. +49 30 58858999
Fax +49 30 21292795
kontakt@gema.de
www.gema.de
Noise
Exhibitors showing films, creating excessive noise or using audio visual aids that disturb adjacent exhibitors will be asked to reduce the sound to an acceptable level (a maximum of 60dB at the edge of your stand). If this is not complied to the satisfaction of the Organisers, they will be asked to cease such activities in the interest of the overall exhibition.
Organisers Office
The organisers office is located opposite hall 2 in the foyer, room B001. This will be manned each day during the build-up, open and breakdown periods from 0800 – 1800hrs.
Organisers Office contact number onsite: COMING SOON
Security
Exhibition halls are vulnerable places, particularly during the build-up and breakdown periods. Please take a few moments to consider how you can look after your products and belongings whilst onsite.
Exhibitors requiring additional security guards on their stand can book this via the MOC Exhibitor Shop.
If you have any questions, please contact:
Security advice for exhibitors
- Do not leave cash, handbags, mobile phones, valuables, etc. In unlocked drawers, cupboards or on exhibits on the stand. Do not leave wallets or purses in unattended jackets or coats.
- Do not ask neighbours to look after the stand, as they may get too busy with their own.
- Exhibitors should arrive prior to the official opening time and not leave their exhibition stand at night before all visitors are clear of the show.
- Check all lockable desks and cupboards before leaving the stand.
- Never leave the stand unattended.
- Any exhibitor with small valuables which they wish to leave on the stand, should provide themselves with a lockable cabinet or other safe storage area.
- Do not lock goods away in hired cabinets on breakdown evening. The furniture contractor will be collecting these items on Thursday evening.
- Please note that build-up and breakdown days are high-risk periods. Ensure the stand is manned at all times. Do not leave the stand unattended to get your vehicle.
- Please report anything of a suspicious nature immediately to the organisers office onsite.
- Please do not hesitate to check with the organisers on any security problems or queries.
- If you find something is missing notify the organisers office and the security department immediately, giving all relevant information.
Special Exhibits or Activities
Please note any company intending to exhibit the following: any engine driven vehicle, balloons, water features, or have activities on the stand not previously covered in this manual, must advise the organisers in writing as special rules and regulations and licensing arrangements may apply.
For example, balloons may be used as part of the stand display. However, the topside of the inflated balloon must not exceed the stand build height limit, please see information under height restrictions. It must not under any circumstances be released into the roof. Exhibitors are liable for any charges incurred whilst retrieving, or damage caused by, loose balloons. Permission must be granted by the Organisers.
Storage (Packaging)
If you wish to store packing cases or products onsite for the duration of the exhibition this needs to be booked via DSV.
On no account should exhibitors store product or empty packing cases behind their stands as this presents a fire risk. Offending items are liable to be removed without warning. All product storage, for the duration of the show, should be contained within the stand area. Alternatively, exhibitors can re-stock their stand each morning between 0800 - 0900hrs.
We are not able to offer accessible secure product storage for the open period of the exhibition.
Sustainability
Everyone is talking about ‘going green’ and becoming a sustainable business, but what are people actually doing about it? Beginning to ‘green’ your stand is easier than you think and all you have to do is start thinking and then practicing the 3 R’s:
• Reduce
• Re-use
• Recycle
Reduce the amount of production and disposal materials involved in your stand build and displays in order to reduce/ eliminate waste. If you can’t reduce it, then when you’re done, can it be re-used? As a final option, can it be recycled?
Tool Kit / Hygiene Box
Exhibitors are recommended to bring an ‘exhibition’ tool kit onsite. We suggest that it includes velcro, double-sided tape, scissors, malleable wire, string etc., all of which may help you with dressing your stand. Also include stationery such as coloured pens, writing pad, paper clips, and stapler etc. for use throughout the exhibition. Don’t forget to bring rubbish sacks and/ or cleaning cloths with you to help keep the stand tidy. You may also consider hygiene items such as anti-bacterial spray / wipes, disposable gloves etc, particularly if you are sampling on the stand.
PLEASE NOTE: Trolleys are NOT available to hire onsite so we would recommend bringing your own
Travel to MOC
Please read this page carefully to help you plan and navigate your journey to the venue.
Venue Address:
Independent Hotel Show Munich
Hall 1 and 2
MOC Event Centre Messe München
Lilienthalallee 40,
80939 München,
Germany
Waste
Please ensure you dispose of all waste when leaving the exhibition. Any waste left on stands will be photographed and the exhibitor will be charged the cost of disposing it post show.
Water connection
If you require a water connection to your stand, please let the organisers know immediately to ensure a service duct is located on your stand, otherwise there is a risk for an additional charge for damage panels.
WiFi
We are offering all exhibitors free WiFi which reaches 5 mbps. The connection details will be provided nearer the time. Please note that Visitors will not have access.
Alternatively, exhibitors can purchase a secure network on their stand of which the MOC offers a wired internet connection that can be ordered via the Exhibitor Shop.
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