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How to manage your hotel reputation online: Top 10 most effective tips

21 Nov 2024
Hotel Vision Stage, in Partnerschaft mit HotelPartner Revenue Managment und ReGuest
Direct Bookings Revenue & Profit Marketing

In this session we will delve into the most effective ways to deal with reputational damage for hotels and highlight the 10 most effective ways to suite your business (generating positive reviews by providing exceptional customer service, monitoring social media interaction online, reaching younger target audience through Instagram and TikTok). Additionally, there are other things to consider such as asking for feedback rather than waiting for it, responding to negative feedback promptly and taking the conversation offline.

 

Please note: this session will be conducted in German.

Chairperson
Fritz Dickamp, Managing Director & Podcast Host - Studio49 & SMACK Hospitality


 

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